Move away from manual lists to a digital table and guest management solution that helps restaurants turn tables faster – and deliver better guest experiences.
Give every guest a great experience
Give them what they want, when they want it. Maximize diners seated by letting guests add themselves to the waitlist in-person at the host stand, by calling, and remotely via their online booking.
Earn their trust. Provide accurate wait times with an algorithm that calculates themes based on number of parties seated, table capacity, table turnovers, and number of parties on the waitlist.
Minimize ghosting. Use customizable 2-way text messaging to let waitlist guests know when their tables are ready.
Operations on point
Customize floorplans anytime. Our intuitive iPad app makes it easy to manage servers and shifts.
Know table states in real time. Create a more efficient front-of-house by tracking table states across multiple synced iPads, and control capacity and manage table inventory for walk-ins.
Get better with every shift. See what’s working – and what can improve – with pre- and post-shift reports.
Do more with diner data
Gather and learn from guest feedback. Send post-dining surveys through automated text messages and get notified of feedback instantly. Use negative feedback to learn, improve, and build guest loyalty, and use positive feedback as opportunities to thank diners and encourage them to share their experiences with your restaurant online.
Track every interaction. Waitlist data automatically feeds the diner database on your Marketing & Commerce Platform for a complete view of any given guest’s experiences with your restaurant in-house and online.
Build guest loyalty. With Waitlist data continuously enhancing diner profiles, you create more targeted – and personalized – marketing campaigns.
Learn more about our new guest management system
Manage waitlist in real-time
Fill as many tables per shift as possible
Give guests multiple booking channels
Track all reservations on one simple device
Work with smarter waitlists
Control capacity with wait time predictions
Get table suggestions based on party size and server loads
Text guests when their tables become available
Keep tables turning
Create and assign table inventory
Record guests' individual preferences
Tap into guest data and insights