Engage
Digital Waitlist
Turn tables faster – and deliver better guest experiences — with our digital table and guest management solution.
Provide exceptional service
Convenient in-person and online booking. Maximize diners seated by letting guests add themselves to your restaurant waitlist online, in person at the host stand, or by calling your restaurant directly.
Smart restaurant waitlist software. Provide accurate wait times with an algorithm that calculates themes based on number of parties seated, table capacity, table turnovers, and number of parties on the waitlist, and see table suggestions based on party size and server loads.
2-way SMS communications. Notify guests when their tables are ready and cut down on no-shows.
Keep your operations on point with a better restaurant waitlist
Customizable floorplans. Our intuitive iPad app makes it easy to manage servers and shifts.
Efficient front-of-house operations. Track table states across multiple synced iPads, and control capacity and manage table inventory for walk-ins.
Pre- and post-shift reporting. See what’s working – and what can improve – and get better with every shift.
Do more with diner data
Guest feedback and reviews. Send post-dining surveys through automated text messages and get notified of reviews, then use that feedback to deliver even better hospitality.
Rich guest profiles. Record diners' individual diner preferences into their guest profile, and uplevel their next visit.
Personalized, diner-centric marketing. Create more targeted – and personalized – marketing campaigns using waitlist data like email addresses and phone numbers.
Resources
How to Choose a Restaurant Table Management Software
The right solution will optimize traffic in your restaurant, fill more seats, and equip your team with the tools they need to manage seating effectively.
How Restaurants Can Use SMS Marketing to Drive Repeat Diners
Staying connected with your customers is key for restaurant success. Here’s how to leverage targeted text campaigns.
How to Use Restaurant Waitlists for Happier Diners
Looking to improve the guest experience, increase diner satisfaction, and simplify your operations? Here’s the answer.
Solutions that improve the dine-in experience
Interested in learning more about BentoBox?
See how the Marketing & Commerce Platform can help your restaurant do more.