Engage
Reservations
Keep your dining room full – and keep diners happy – with a table and guest management system that’s owned and controlled entirely by you.
Give every guest a great experience
Make booking easier. Allow guests to book reservations from wherever they’re finding your restaurant online – Google Reservations, social media, email marketing, and your website.
Digital waitlist for the win. Track walk-in guests and provide accurate wait times with an algorithm that calculates times based on number of parties seated, table capacity, table turnovers, and number of parties on the waitlist.
Show them you know them. Ask guests about preferences and other key information when they book, then use that data to help servers create more personalized dining experiences.
Operations on point
Minimize no-shows. Use 2-way text messaging to send diners automated confirmations and let walk-ins know when their tables are ready.
Customize floorplans anytime. Our intuitive iPad app makes it easy to manage servers and shifts.
Boost front-of-house efficiency. Sync smart devices like iPads to track table states in real time and manage capacity.
Keep tables turning. When parties pay through Clover POS, their table states are updated automatically.
Get better with every shift. See what’s working – and what can improve – with pre- and post-shift reports.
Do more with diner data
Gather and learn from guest feedback. Send post-dining surveys through automated text messages and get notified of feedback instantly. Use negative feedback to learn, improve, and build guest loyalty, and use positive feedback as opportunities to thank diners and encourage them to share their experiences with your restaurant online.
Track every interaction. Reservations data automatically feeds the diner database on your Marketing & Commerce Platform for a complete view of any given guest’s experiences with your restaurant in-house and online.
Build guest loyalty. With Reservations data continuously enhancing diner profiles, you create more targeted – and personalized – marketing campaigns.
Learn more about our new guest management system
Manage reservations in real time
Fill as many tables per shift as possible
Give guests multiple booking channels
Track all reservations on one simple device
Work with smarter waitlists
Control capacity with wait time predictions
Get table suggestions based on party size and server loads
Text guests when their tables become available
Keep tables turning
Create and assign table inventory
Record guests' individual preferences
Tap into guest data and insights
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