When it comes to marketing, let the Marketing & Commerce Platform automate the time-consuming stuff — like sending texts to customers after they engage with your restaurant, and creating custom SMS text campaigns to share updates and incentivize repeat visits.
Automated SMS reminders
Schedule automated texts to send at strategic intervals – like 7, 30, and 60 days after a Takeout & Delivery order or 11 months after a catering event – encouraging customers to order again.
Online Catering follow-up
Set automated texts to follow up with Online Catering customers eleven months after their last catering order was placed. If the catered event is annual, the customer may be ready to place an order again.
Custom SMS campaigns
Create custom automated text campaigns – like special offers and more – tailored to your brand’s voice and style, and send them to targeted customer lists.
Thanks to our integrated platform, you can also reach out to customers via email. Automated reminders, custom campaigns, and more – it’s all possible on the Marketing & Commerce Platform.
The Marketing & Commerce Platform allows you to create custom groups of diners based on specific criteria (e.g. everyone who has an April birthday) and target them with emails tailored to those groups.
Why choose SMS marketing on the Marketing & Commerce Platform?
Automation is a huge time-saver. Rather than having to manually send SMS texts, the platform connects with your diners continuously on your behalf.
Personalized hospitality experiences. With custom texts for targeted lists, make customers feel understood – and keep them coming back.
It’s all integrated. Easily combine SMS and email marketing for an even more powerful outreach strategy.