Reservations

Make booking easier. Allow guests to book reservations from wherever they’re finding your restaurant online – Google Reservations, social media, email marketing, and your website.

Digital waitlist for the win. Track walk-in guests and provide accurate wait times with an algorithm that calculates times based on number of parties seated, table capacity, table turnovers, and number of parties on the waitlist.

Show them you know them. Ask guests about preferences and other key information when they book, then use that data to help servers create more personalized dining experiences.

Minimize no-shows. Use 2-way text messaging to send diners automated confirmations and let walk-ins know when their tables are ready.

Customize floorplans anytime. Our intuitive iPad app makes it easy to manage servers and shifts.

Boost front-of-house efficiency. Sync smart devices like iPads to track table states in real time and manage capacity. 

Keep tables turning. When parties pay through Clover POS, their table states are updated automatically.  

Get better with every shift. See what’s working – and what can improve – with  pre- and post-shift reports.

Gather and learn from guest feedback. Send post-dining surveys through automated text messages and get notified of feedback instantly. Use negative feedback to learn, improve, and build guest loyalty, and use positive feedback as opportunities to thank diners and encourage them to share their experiences with your restaurant online. 

Track every interaction. Reservations data automatically feeds the diner database on your Marketing & Commerce Platform for a complete view of any given guest’s experiences with your restaurant in-house and online. 

Build guest loyalty. With Reservations data continuously enhancing diner profiles, you create more targeted – and personalized – marketing campaigns.