Set Your Marketing Campaign Up for Success

Have everything you need to run an efficient and effective marketing campaign with diner data powered by BentoBox Marketing & Commerce Platform.

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The Value of Restaurant Marketing

average open rate for BentoBox email is double industry standard

increase in repeat reordering when using BentoBox Diner Database-powered automated campaigns

average open rate for SMS marketing campaigns

Understand your diners

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  • Own your data and your brand: Cut out third-party partners and establish your own, personal relationship with guests.

  • Tap into pre-built audiences: Create and send custom automated email campaigns like newsletters tailored to your brand’s voice.

  • Enhance existing data profiles: Understand diner needs by noting menu preferences and dietary restrictions in their guest profile.

Engage guests directly

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  • Build direct customer relationships: Send 2-way SMS communications to customers when their table to reduce no shows.

  • Deliver personalized hospitality: Layer diner preferences, order history, online engagement on top of guest contact info to deliver more tailored diner experiences.

  • Create lasting diner experiences: Utilize insights from our Diner Database to surprise and delight guests.

Earn more business

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  • Keep customers coming back: Encourage repeat dining by sending automated email and SMS to customers post-ordering

  • Boost your bottom line: Eliminate third-party commission fees with direct ordering 

  • Mitigate against no-show losses: Reduce the impact of cancellations by accepting walk-ins online.

Recipe for Diner Engagement and Profits

Diner Database

Import diner details from your POS, or automatically capture guest details such as name, email, birthday, order history and more.


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Takeout & Delivery

Encourage commission-free ordering, and generate repeat business with automated email and SMS campaigns.


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Marketing

Activate diner data to build personalized marketing email and SMS campaigns


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See How to Use Your Diner Data to Drive More Sales

Making more money for your restaurant starts with using the powerful marketing tools you have access to through the BentoBox Marketing & Commerce Platform, including email and SMS marketing campaigns.

Introducing the BentoBox Marketing & Commerce Platform, featuring:

  • 15 pre-built audience segments

  • Flexible SMS and email add-on pricing, based on the number of sends

  • Customized branded website to your online visual identity 

  • Flexible pricing

  • Automated communications to drive repeat business 7, 30, and 60 days post online order, and much more

Centered around diners, this all-in-one restaurant commerce engine empowers you to deliver exceptional hospitality experiences while boosting your business's bottom line.

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